Excelsior Hotel - Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Excelsior Hotel - Hong Kong

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The spectacular 4-star Excelsior offers an ideal spot in an exhibition area just outside a stadium and cafés. The hotel occupies 28 floors and was renovated in 2005.

Guests can reach such landmarks as Hopewell Centre, Statue Square and Cenotaph and Tsim Sha Tsui Promenade in 20-minute walk. You can see Sogo Hong Kong, Hysan Place and Hong Kong Racing Museum only 200 meters from the property.

Shoppers will appreciate department stores and shopping centers at a short distance from the hotel.

Guests will find themselves within 5-minute stroll to Causeway Bay subway station. The hotel is conveniently located within easy reach of Hong Kong International airport.

Rooms

Among other there are individual climate control, LCD flat-screen TV, a bay window, a laptop-size safe and a minibar in Excelsior rooms. The soundproof rooms feature the harbor view. Guestrooms offer a tasteful interior and carpet floor.

Eat

The hotel serves buffet breakfast from 06:30 till 10:30. Guest will enjoy Chinese meals in a graceful setting of the award-winning restaurant. The spacious bar serves a selection of wines.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

Guests will benefit from 24-hour room service, 24-hour reception and concierge service along with a hairdresser, a souvenir shop and a beauty salon.

Relax

While staying at the hotel, a steam room, a health club and a sauna offer guests to re-vitalize their bodies.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors:   28.  Number of rooms:   883.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Kids club

Leisure facilities

  • Health club
  • Spa & wellness center
  • Steam bath
  • Shiatsu massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Mini-fridge

Media

  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Hi-Fi
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    2.7 mi
Airports
Train Stations
  • MTR Causeway Bay Station
    700 ft
  • MTR Wan Chai Station
    4300 ft
Underground stations
  • Causeway Bay
    700 ft
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    100 ft
  • Tonkichi Japanese Restaurant
    200 ft
Parks
  • Victoria Park
    1800 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Number of floors:
    28
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Double Room
Bed type: King Size bed or Twin beds
Size: 370 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Excelsior Executive Superior Twin RoomExcelsior Executive Superior Twin RoomExcelsior Executive Superior Twin Room
    Executive Superior Twin Room
    Bed type: 2 Single beds or King Size bed or Twin beds
    Size: 280 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Leisure Executive Superior

    Room facilities
      Excelsior Executive Superior Executive-Floor Double RoomExcelsior Executive Superior Executive-Floor Double RoomExcelsior Executive Superior Executive-Floor Double Room
      Executive Superior Executive-Floor Double Room
      Bed type: Double Bed or 2 Single beds or Twin beds
      Size: 280 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      DOUBLE EXECUTIVE FLOOR-SUPERIOR

      Room facilities
        Excelsior Executive Superior Executive Floor SuiteExcelsior Executive Superior Executive Floor SuiteExcelsior Executive Superior Executive Floor Suite
        Executive Superior Executive Floor Suite
        Bed type: King Size bed or 2 Single beds
        Size: 280 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Located on high floors, rooms overlook the city or Victoria Park. Executive Floor benefits include: - express check-in/out - free breakfast, afternoon tea and all-day refreshments - free local calls and in-room internet - free pressing service of one suit/dress - free WiFi

        Room facilities
          Excelsior Standard Double Room Standard RoomExcelsior Standard Double Room Standard RoomExcelsior Standard Double RoomExcelsior Standard Double Room
          Standard Double Room
          Bed type: King Size bed or 2 Single beds or Twin beds
          Size: 370 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Standard Room, 2 Single Beds - Standalone

          Room facilities
            Standard Triple Room
            Bed type: Triple
            Check Prices
            — Less information+ More information

            TRIPLE STANDARD

            Suite
            Check Prices
            — Less information+ More information
            Excelsior Superior Twin RoomExcelsior Superior Twin RoomExcelsior Superior Twin Room
            Superior Twin Room
            Bed type: 2 Single beds or Double Bed or Twin beds
            Size: 325 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Superior Room, 2 Single Beds, Harbor View - Standalone

            Room facilities
              Excelsior Superior Executive Floor Twin RoomExcelsior Superior Executive Floor Twin RoomExcelsior Superior Executive Floor Twin Room
              Superior Executive Floor Twin Room
              Bed type: 2 Single beds or Double Bed
              Size: 280 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Excelsior Executive Deluxe Double Room Deluxe Harbour View RoomExcelsior Executive Deluxe Double Room Deluxe Harbour View RoomExcelsior Executive Deluxe Double Room
                Executive Deluxe Double Room
                Bed type: King Size bed or Twin beds or Double Bed
                Size: 370 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Excelsior Executive Deluxe Executive Floor Double RoomExcelsior Executive Deluxe Executive Floor Double RoomExcelsior Executive Deluxe Executive Floor Double Room
                  Executive Deluxe Executive Floor Double Room
                  Bed type: Double Bed or Twin beds
                  Size: 370 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  DOUBLE EXECUTIVE FLOOR-DELUXE-FULL HARBOUR VIEW

                  Room facilities
                    Excelsior Deluxe Double RoomExcelsior Deluxe Double RoomExcelsior Deluxe Double RoomExcelsior Deluxe Double Room
                    Deluxe Double Room
                    Bed type: Double Bed or King Size bed or 2 Single beds
                    Size: 370 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    DOUBLE DELUXE-FULL-HARBOUR VIEW

                    Room facilities
                      Excelsior Deluxe Executive Floor Double RoomExcelsior Deluxe Executive Floor Double RoomExcelsior Deluxe Executive Floor Double Room
                      Deluxe Executive Floor Double Room
                      Bed type: Double Bed or 2 Single beds
                      Size: 370 sq. feet
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Excelsior Deluxe Suite
                        Deluxe Suite
                        Bed type: King or Twin beds
                        Size: 800 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Excelsior Executive Double RoomExcelsior Executive Double RoomExcelsior Executive Double Room
                          Executive Double Room
                          Bed type: King Size bed or Twin beds or 2 Single beds
                          Size: 325 sq. feet
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information

                          Executive Room, 2 Single Beds - Standalone

                          Room facilities
                            Excelsior Executive Suite
                            Executive Suite
                            Bed type: King or Twin beds
                            Size: 595 sq. feet
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information
                            Room facilities
                              Excelsior Executive Executive Floor SuiteExcelsior Executive Executive Floor SuiteExcelsior Executive Executive Floor Suite
                              Executive Executive Floor Suite
                              Size: 595 sq. feet
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information

                              Larger suites features partial harbour views. Executive Floor benefits include: - Personalized check-in and check-out - Free Wired and Wi-Fi Internet access in guest room - Exclusive access to The Executive Lounge: • Daily executive breakfast from 06:30 to 10:30 (Monday to Saturday) and 06:30 to 11:00 (Sunday and Public Holidays) respectively • Light lunch from 12:00 to 14:00 daily • Afternoon tea from 15:00 to 17:00 • Cocktails and canapés from 17:30 to 20:00 daily • All day coffee, tea, soft drinks and beer until 23:00 • Free pressing of one suit or dress per stay • Free local telephone calls and no surcharge on telecom calling cards

                              Room facilities
                                Panoramic Suite
                                Size: 1380 sq. feet
                                Check Prices
                                • Air conditioning
                                • Shower
                                — Less information+ More information
                                Room facilities

                                  How to reach hotel

                                  hotel Excelsior Hotel - Hong Kong Hong Kong location
                                  Show big map »

                                  Hotel Address:

                                  281 Gloucester Road, Causeway Bay, Hong Kong, China

                                  Get directions
                                  City Center
                                  • Hong Kong
                                    2.7 mi
                                  Airports
                                  Train Stations
                                  • MTR Causeway Bay Station
                                    700 ft
                                  • MTR Wan Chai Station
                                    4300 ft
                                  Underground stations
                                  • Causeway Bay
                                    700 ft
                                  Restaurants
                                  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                    100 ft
                                  • Tonkichi Japanese Restaurant
                                    200 ft
                                  Parks
                                  • Victoria Park
                                    1800 ft
                                  Hotel information
                                  • Check-In:
                                    from  12 pm
                                  • Check-Out:
                                    until  2 pm
                                  • Number of floors:
                                    28
                                  • Number of rooms:
                                    883

                                  Hotel Awards

                                  ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                  According to guest reviews, the hotel has been rated as
                                  Best Spa Hotels in China

                                  Use Badge

                                  Excelsior Location

                                  Legend
                                  • Current hotel
                                  • Hotels nearby
                                  • Other hotels
                                  • Airports
                                  • Underground stations
                                  • Train stations
                                  • Parks
                                  • Tourist attractions
                                  • Museums
                                  • Convention centers
                                  • Stadiums
                                  • Food and meals
                                  • General

                                  Hover above the icons to see hotel photo and details.

                                  Click the hotel to go to the main hotel page.

                                  Route Planner
                                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                  What's nearby

                                  Tourist attractions

                                  Places of interest

                                  • Forever Blooming Bauhinia Sculpture - 3700 ft
                                  • Reunification Monument - 4000 ft

                                  Train stations

                                  Convention centers

                                  • Hong Kong Convention and Exhibition Centre - 3700 ft

                                  Sport related

                                  • Hong Kong Stadium - 3700 ft

                                  Shopping areas

                                  • Sogo Hong Kong - 400 ft
                                  • Lee Gardens Two - 1000 ft
                                  • Lee Gardens - 1400 ft
                                  • Times Square Hong Kong - 1400 ft

                                  Stadiums

                                  • Happy Valley Racecourse - 3300 ft

                                  Arboretum, Green spaces, Zoos

                                  • hong kong zoo - 4600 ft

                                  Business areas

                                  • Central Plaza - 3700 ft

                                  Underground stations

                                  • Causeway Bay - 400 ft
                                  • Tin Hau - 2300 ft
                                  • Wan Chai - 4000 ft
                                  • Fortress Hill - 4000 ft

                                  Marina

                                  • Wan Chai Ferry Pier - 2700 ft

                                  Local Attractions

                                  • Hopewell Centre - 5000 ft
                                    Hopewell Centre, 183, Wanchai, Hong Kong
                                  • Tsim Sha Tsui Promenade - 1.1 mi
                                    Tsim Sha Tsui, Hong Kong
                                  • Tsim Sha Tsui - 1.2 mi
                                    Kowloon, Hong Kong
                                  • Wan Chai Hung Shing Temple - 5200 ft
                                    No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
                                  • Hong Kong Space Museum - 1.2 mi
                                    10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

                                  Near the hotel

                                  • Causeway Bay - 1300 ft
                                    East to Wanchai, West to Pak Kok, Hong Kong
                                  • Wan Chai - 2100 ft
                                  • Lin Fa Kung Temple - 3100 ft
                                    Lin Fa Kung Street West, Hong Kong
                                  • Hong Kong Racing Museum - 3300 ft
                                    Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
                                  • Victoria Park - 1800 ft
                                    Gaoshiwei Street, Wanzai District, Hong Kong
                                  • Tin Hau Temple (Causeway Bay) - 2900 ft
                                    No.10 Tin Hau Temple Road, Hong Kong
                                  • North Point, Hong Kong - 3200 ft
                                    Eastern District, Hong Kong Island, Hong Kong

                                  Restaurants Nearby

                                  • ToTT's and Roof Terrace at The Excelsior, Hong Kong - 100 ft

                                    Address: No.281 Gloucester Road
                                    Phone: 852-28376786

                                    70% likes this, based on 124 reviews
                                    Cuisine: International

                                  • Yee Tung Heen - 100 ft

                                    Address: No. 281 Gloucester Road, Causeway Bay
                                    Phone: 852-28376790

                                    77% likes this, based on 10 reviews
                                    Cuisine: Chinese

                                  • Myung Ga Korean Restaurant - 200 ft

                                    Address: 280 Gloucester Rd, Causeway Bay
                                    Phone: 852-28825056

                                    52% likes this, based on 36 reviews
                                    Price Range: USD 25 - USD 100

                                  • Tonkichi Japanese Restaurant - 200 ft

                                    Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
                                    Phone: 852-25776617

                                    73% likes this, based on 61 reviews
                                    Price Range: USD 12 - USD 32

                                  • Lord Stow's @ Expresso - 100 ft

                                    Address: Excelsior Hotel, 281 Gloucester Road,Causeway Bay

                                    70% likes this, based on 31 reviews
                                    Cuisine: Bakery

                                  Hotel information
                                  • Check-In:
                                    from  12 pm
                                  • Check-Out:
                                    until  2 pm
                                  • Number of floors:
                                    28
                                  • Number of rooms:
                                    883

                                  Hotel Awards

                                  ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                  According to guest reviews, the hotel has been rated as
                                  Best Spa Hotels in China

                                  Use Badge

                                  Hotels nearby
                                  Move Inn Hong Kong
                                  2 stars
                                  0.5km
                                  Jj Hotel Hong Kong
                                  3 stars
                                  0.9km

                                  Excelsior Reviews

                                  Guest reviews are submitted by our customers after their stay at Excelsior

                                  Average guest rating

                                  8.0out of 10
                                  Excellent
                                  Based on 135 reviews

                                  Rating by category:

                                  Location
                                  9.3
                                  Rooms
                                  8.2
                                  Service
                                  8.2
                                  Value
                                  7.5
                                  Dining
                                  7.0

                                  Individual guest reviews

                                  • Group of friends
                                    9.2

                                    The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

                                    I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

                                  • Family with children
                                    9.6

                                    excellent hotel, location and facility

                                    location

                                  • Family with children
                                    9.2

                                    1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

                                    1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

                                  • Couple
                                    7.8

                                    The Totts restaurant was a wonderful dining experience

                                    The bathrooms looked a bit tired, could do with a bit of an overhaul

                                  • Single
                                    7.4

                                    Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

                                    Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

                                  • Older travelers
                                    8.2

                                    Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

                                    Room was very compact, for more comfort would look to book larger if staying again next time.

                                  • Family with children
                                    7.8

                                    The hotel is quiet. The service is good and I've got my room request without any problems.

                                    Nothing.

                                  • Older travelers
                                    9.6

                                    The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

                                    Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

                                  • Older travelers
                                    10.0

                                    Easy access to shopping and sightseeing trips

                                    Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

                                  • Single
                                    8.8

                                    the harbour view and the location to shopping and public transport

                                    nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

                                  • Family with children
                                    5.8

                                    The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

                                    For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

                                  • Single
                                    9.6

                                    Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

                                  • Older travelers
                                    7.8

                                    The hotel is at the main shopping area.

                                    The room is a bit old and small compare to the price you paid HK$1600/night.

                                  • Older travelers
                                    7.4

                                    Harbour view room and great location

                                    bathroom l

                                  • Group of friends
                                    7.0

                                    The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

                                    No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

                                  How to reach hotel

                                  hotel Excelsior Hotel - Hong Kong Hong Kong location
                                  Show big map »

                                  Hotel Address:

                                  281 Gloucester Road, Causeway Bay, Hong Kong, China

                                  Get directions
                                  City Center
                                  • Hong Kong
                                    2.7 mi
                                  Airports
                                  Train Stations
                                  • MTR Causeway Bay Station
                                    700 ft
                                  • MTR Wan Chai Station
                                    4300 ft
                                  Underground stations
                                  • Causeway Bay
                                    700 ft
                                  Restaurants
                                  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                    100 ft
                                  • Tonkichi Japanese Restaurant
                                    200 ft
                                  Parks
                                  • Victoria Park
                                    1800 ft
                                  Hotel information
                                  • Check-In:
                                    from  12 pm
                                  • Check-Out:
                                    until  2 pm
                                  • Number of floors:
                                    28
                                  • Number of rooms:
                                    883

                                  Hotel Awards

                                  ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                  According to guest reviews, the hotel has been rated as
                                  Best Spa Hotels in China

                                  Use Badge