Excelsior Hotel - Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Excelsior Hotel - Hong Kong

Free Wi-Fi

Free Wi-Fi in rooms

Parking

HKD 250 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Pedicure

Manicure

Facial

Body wraps

Body scrub

Waxing

Back massage

Reflex massage

Head massage

Full body massage

Steam room

Turkish bath

Treatment room

Overview

Excelsior Hotel is located in an entertainment area of Hong Kong in close proximity to Hopewell Centre, Hong Kong Museum of History and Statue Square and Cenotaph. Renovated in 2005, the hotel features Chinese architecture.

The property boasts spectacular location minutes away from MTR East Tsim Sha Tsui train station. Guests can get to Hong Kong city center, which is 5 km away.

Convention centers and exhibition centers are only several minutes away.

The nearest metro station is MTR Causeway Bay, situated 450 meters from the hotel. There is Fuoshan airport at a 145 km distance.

Rooms

Excelsior Hotel offers comfortable rooms with a trouser press, large windows, a sitting area, a mini bar and a personal safe as well as a fridge, a dishwasher and coffee/tea makers. The rooms have a sweeping view of the bay. The rooms also feature carpet floor and light wood furnishing.

Eat & Drink

Guests can have freshly-made meals at the panoramic restaurant. The snack bar serves afternoon tea, beers and coffee. The property stands close to a tube station and just about 50 meters from the bakery ToTT's and Roof Terrace at The Excelsior.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

Excelsior Hotel offers newspaper service, porter service and room service.

Relax

Guests will enjoy manicure, facials and waxing and other on-site treatments. Active guests will benefit from a fitness club and a gym available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors:   34.  Number of rooms:   883.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis
  • Sports trainer

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Kids club

Leisure facilities

  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    2.7 mi
Airports
  • Fuoshan (FUO)
    90.1 mi
Train Stations
  • MTR Causeway Bay Station
    700 ft
  • MTR Wan Chai Station
    4300 ft
Underground stations
  • Causeway Bay
    700 ft
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    100 ft
  • Yee Tung Heen (cuisine: Chinese)
    100 ft
Parks
  • Victoria Park
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    34
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Double Room
Bed type: King-size bed or Twin beds
Size: 370 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Grand Luxe King Room
    Bed type: King-size bed
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Excelsior photos Room
      Executive Superior Room
      Bed type: Double bed or 2 Single beds or King-size bed
      Size: 280 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Excelsior photos Exterior Hotel information
        Executive Superior King Room
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Excelsior photos Room
          Standard Room
          Bed type: 2 Single beds or Twin beds or King-size bed
          Size: 280 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Standard|Twin Room (Ana)

          Room facilities
            Excelsior photos Room
            Standard King Room
            Bed type: King-size bed
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Excelsior photos Room
              Superior Twin Room
              Bed type: 2 Single beds or King-size bed or Double bed
              Size: 325 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Superior|Superior Twin

              Room facilities
                Excelsior photos Room
                Superior Executive Floor Double Room
                Bed type: Double bed or 2 Single beds
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Excelsior photos Room
                  Superior King Room
                  Bed type: King-size bed or Double bed
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Double room

                  Room facilities
                    Superior Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Check Prices
                    — Less information+ More information
                    Excelsior photos Room
                    Executive Deluxe Double Room
                    Bed type: King-size bed or Twin beds
                    Size: 370 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Excelsior photos Room
                      Executive Deluxe King Room
                      Bed type: King-size bed
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Excelsior photos Room
                        Deluxe Room
                        Bed type: Double bed or Twin beds or 2 Single beds
                        Size: 370 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information

                        Deluxe|Deluxe Harbour View Twin

                        Room facilities
                          Excelsior photos Exterior Hotel information
                          Deluxe King Room
                          Bed type: Double bed or King-size bed
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          Double room

                          Room facilities
                            Deluxe Triple Room
                            Bed type: Sleeping arrangements for 3 persons
                            Check Prices
                            — Less information+ More information
                            Excelsior photos Room
                            Deluxe Suite
                            Bed type: King-size bed or Twin beds
                            Size: 800 sq. feet
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information
                            Room facilities
                              Excelsior photos Room
                              Executive Double Room
                              Bed type: King-size bed or Twin beds or Double bed
                              Size: 325 sq. feet
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information
                              Room facilities
                                Executive King Room
                                Bed type: King-size bed
                                Check Prices
                                • Air conditioning
                                • Shower
                                — Less information+ More information
                                Room facilities
                                  Excelsior photos Room
                                  Executive Suite
                                  Bed type: King-size bed or Twin beds
                                  Size: 595 sq. feet
                                  Check Prices
                                  • Air conditioning
                                  • Shower
                                  — Less information+ More information
                                  Room facilities
                                    Panoramic Suite
                                    Size: 1380 sq. feet
                                    Check Prices
                                    • Air conditioning
                                    • Shower
                                    — Less information+ More information
                                    Room facilities

                                      How to reach hotel

                                      hotel Excelsior Hotel - Hong Kong Hong Kong location
                                      Show big map »

                                      Hotel Address:

                                      281 Gloucester Road, Causeway Bay, Hong Kong, China

                                      Get directions
                                      City Center
                                      • Hong Kong
                                        2.7 mi
                                      Airports
                                      • Fuoshan (FUO)
                                        90.1 mi
                                      Train Stations
                                      • MTR Causeway Bay Station
                                        700 ft
                                      • MTR Wan Chai Station
                                        4300 ft
                                      Underground stations
                                      • Causeway Bay
                                        700 ft
                                      Restaurants
                                      • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                        100 ft
                                      • Yee Tung Heen (cuisine: Chinese)
                                        100 ft
                                      Parks
                                      • Victoria Park
                                        1800 ft
                                      Hotel information
                                      • Check-in:
                                        from  3 pm
                                      • Check-out:
                                        until  11 am
                                      • Number of floors:
                                        34
                                      • Number of rooms:
                                        883

                                      Hotel Awards

                                      ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in China

                                      Use Badge

                                      Excelsior Location

                                      Legend
                                      • Current hotel
                                      • Hotels nearby
                                      • Other hotels
                                      • Airports
                                      • Underground stations
                                      • Train stations
                                      • Parks
                                      • Tourist attractions
                                      • Museums
                                      • Convention centers
                                      • Stadiums
                                      • Food and meals
                                      • General

                                      Hover above the icons to see hotel photo and details.

                                      Click the hotel to go to the main hotel page.

                                      Route Planner
                                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                      What's nearby

                                      Places of interest

                                      • Island Beverly Centre - 400 ft
                                      • Fashion Walk - 400 ft
                                      • Windsor House Hong Kong - 700 ft
                                      • Hong Kong Central Library - 1700 ft

                                      Train stations

                                      • MTR Causeway Bay Station - 400 ft

                                      Shopping areas

                                      • Lee Gardens Two - 1000 ft
                                      • Lee Gardens - 1400 ft
                                      • Hong Kong Central Library - 1700 ft
                                      • Racing Museum - 3000 ft

                                      Stadiums

                                      • Hang Lung Centre - 700 ft
                                      • Queen Elizabeth Stadium - 3000 ft

                                      Museums

                                      • Victoria Park - 1000 ft

                                      Parks

                                      • Hong Kong Football Club - 2300 ft
                                      • Happy Valley Sports Ground - 2700 ft
                                      • Happy Valley Racecourse - 3300 ft

                                      Business areas

                                      • Sogo Hong Kong - 400 ft
                                      • Hysan Place - 700 ft
                                      • Lee Gardens Two - 1000 ft
                                      • Lee Gardens - 1000 ft
                                      • Times Square Hong Kong - 1400 ft

                                      Underground stations

                                      Marina

                                      • Wan Chai Ferry Pier - 2700 ft

                                      Local attractions

                                      • Hopewell Centre - 5000 ft
                                        Hopewell Centre, 183, Wanchai, Hong Kong
                                      • Tsim Sha Tsui Promenade - 1.1 mi
                                        Tsim Sha Tsui, Hong Kong
                                      • Tsim Sha Tsui - 1.2 mi
                                        Kowloon, Hong Kong
                                      • Wan Chai Hung Shing Temple - 5200 ft
                                        No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
                                      • Hong Kong Space Museum - 1.2 mi
                                        10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

                                      Near the hotel

                                      • Causeway Bay - 1300 ft
                                        East to Wanchai, West to Pak Kok, Hong Kong
                                      • Wan Chai - 2100 ft
                                      • Lin Fa Kung Temple - 3000 ft
                                        Lin Fa Kung Street West, Hong Kong
                                      • Hong Kong Racing Museum - 3200 ft
                                        Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
                                      • Victoria Park - 1800 ft
                                        Gaoshiwei Street, Wanzai District, Hong Kong
                                      • Tin Hau Temple - 2900 ft
                                        No.10 Tin Hau Temple Road, Hong Kong
                                      • North Point, Hong Kong - 3200 ft
                                        Eastern District, Hong Kong Island, Hong Kong

                                      Restaurants nearby

                                      • ToTT's and Roof Terrace at The Excelsior, Hong Kong - 100 ft

                                        Address: No.281 Gloucester Road
                                        Phone: 852-28376786

                                        70% likes this, based on 124 reviews
                                        Cuisine: International

                                      • Lord Stow's @ Expresso - 100 ft

                                        Address: Excelsior Hotel, 281 Gloucester Road,Causeway Bay

                                        70% likes this, based on 20 reviews

                                      • Cammino - 100 ft

                                        Address: The Excelsior, Hong Kong
                                        Phone: 852-28376780

                                        Cuisine: Italian
                                        Price Range: USD 51 - USD 51

                                      • Yee Tung Heen - 100 ft

                                        Address: No. 281 Gloucester Road, Causeway Bay
                                        Phone: 852-28376790

                                        83% likes this, based on 40 reviews
                                        Cuisine: Chinese

                                      • Tonkichi Japanese Restaurant - 200 ft

                                        Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
                                        Phone: 852-25776617

                                        76% likes this, based on 44 reviews
                                        Price Range: USD 12 - USD 32

                                      Hotel information
                                      • Check-in:
                                        from  3 pm
                                      • Check-out:
                                        until  11 am
                                      • Number of floors:
                                        34
                                      • Number of rooms:
                                        883

                                      Hotel Awards

                                      ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in China

                                      Use Badge

                                      Hotels nearby
                                      Hong Kong Hostel
                                      2 stars
                                      0.1 km
                                      Move Inn Hong Kong
                                      2 stars
                                      0.5 km

                                      Excelsior Reviews

                                      Guest reviews are submitted by our customers after their stay at Excelsior

                                      Average guest rating

                                      8.0out of 10
                                      Fabulous
                                      Based on 135 reviews

                                      Rating by category:

                                      Location
                                      9.3
                                      Rooms
                                      8.2
                                      Service
                                      8.2
                                      Value
                                      7.5
                                      Dining
                                      7.0

                                      Guest reviews

                                      • Group of friends
                                        9.2

                                        The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

                                        I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

                                      • Family with children
                                        9.6

                                        excellent hotel, location and facility

                                        location

                                      • Family with children
                                        9.2

                                        1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

                                        1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

                                      • Couple
                                        7.8

                                        The Totts restaurant was a wonderful dining experience

                                        The bathrooms looked a bit tired, could do with a bit of an overhaul

                                      • Single
                                        7.4

                                        Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

                                        Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

                                      • Older travelers
                                        8.2

                                        Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

                                        Room was very compact, for more comfort would look to book larger if staying again next time.

                                      • Family with children
                                        7.8

                                        The hotel is quiet. The service is good and I've got my room request without any problems.

                                        Nothing.

                                      • Older travelers
                                        9.6

                                        The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

                                        Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

                                      • Older travelers
                                        10.0

                                        Easy access to shopping and sightseeing trips

                                        Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

                                      • Single
                                        8.8

                                        the harbour view and the location to shopping and public transport

                                        nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

                                      • Family with children
                                        5.8

                                        The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

                                        For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

                                      • Single
                                        9.6

                                        Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

                                      • Older travelers
                                        7.8

                                        The hotel is at the main shopping area.

                                        The room is a bit old and small compare to the price you paid HK$1600/night.

                                      • Older travelers
                                        7.4

                                        Harbour view room and great location

                                        bathroom l

                                      • Group of friends
                                        7.0

                                        The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

                                        No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

                                      How to reach hotel

                                      hotel Excelsior Hotel - Hong Kong Hong Kong location
                                      Show big map »

                                      Hotel Address:

                                      281 Gloucester Road, Causeway Bay, Hong Kong, China

                                      Get directions
                                      City Center
                                      • Hong Kong
                                        2.7 mi
                                      Airports
                                      • Fuoshan (FUO)
                                        90.1 mi
                                      Train Stations
                                      • MTR Causeway Bay Station
                                        700 ft
                                      • MTR Wan Chai Station
                                        4300 ft
                                      Underground stations
                                      • Causeway Bay
                                        700 ft
                                      Restaurants
                                      • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                        100 ft
                                      • Yee Tung Heen (cuisine: Chinese)
                                        100 ft
                                      Parks
                                      • Victoria Park
                                        1800 ft
                                      Hotel information
                                      • Check-in:
                                        from  3 pm
                                      • Check-out:
                                        until  11 am
                                      • Number of floors:
                                        34
                                      • Number of rooms:
                                        883

                                      Hotel Awards

                                      ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in China

                                      Use Badge