Excelsior

281 Gloucester Road Causeway Bay Hong Kong, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Excelsior

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

Overview

Situated near shops and department stores, this traditional 34-story hotel offers 883 rooms close to Hong Kong Park, Kowloon Bay and Central. The hotel opened its doors in 1973 and was remodeled in 2005.

Wan Chai, Causeway Bay and Times Square Hong Kong are located 400 meters from the hotel. The center of Hong Kong is 5 km away from the venue.

Aside from using a catering service, a photocopier and printers on-site, guests can take advantage of convention centers and exhibition centers nearby.

Set within a 5-minute walk from MTR Causeway Bay underground station. The hotel is conveniently located within easy reach of Hong Kong International airport.

Rooms

Excelsior Hotel offers comfortable rooms with modern-style décor featuring ironing facilities, a work desk, a living area, free Wi-Fi and cable TV. Some rooms come with a magnificent view of Victoria Park and Victoria Harbour. There are en suite bathrooms with dressing gowns, a hairdryer and a shower along with a fridge and coffee/tea makers for self-catering.

Eat & Drink

Guests can wine and dine at the panoramic restaurant, featuring freshly-made international cuisine. The snack bar stocks afternoon tea, beers and coffee to enjoy in a graceful atmosphere. The bakery ToTT's and Roof Terrace at The Excelsior, Hong Kong is within easy reach of the property.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

Guests can make use of housekeeping, ironing service and wedding services as well as a shopping arcade, a beauty shop and a souvenir shop.

Relax

A tennis court and a library are offered on site. Active guests will benefit from a fitness center and a gym available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors:   34.  Number of rooms:   883.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Kids club

Leisure facilities

  • Health club
  • Spa & wellness center
  • Steam bath
  • Reflex massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Mini-fridge

Media

  • Paid movies/Video
  • Internet television
  • Hi-Fi
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Excelsior Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road Causeway Bay Hong Kong, Hong Kong, China

Get directions
City Center
  • Hong Kong
    2.7 mi
Airports
Train Stations
  • MTR Causeway Bay Station
    700 ft
  • MTR Wan Chai Station
    4300 ft
Underground stations
  • Causeway Bay
    700 ft
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    100 ft
  • Yee Tung Heen (cuisine: Chinese)
    100 ft
Parks
  • Victoria Park
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    34
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Double Room
Bed type: King-size bed or Twin beds
Size: 370 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Excelsior photos Room
    Executive Superior Twin Room
    Bed type: 2 Single beds or King-size bed or Twin beds
    Size: 280 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    TWIN EXECUTIVE SUPERIOR

    Room facilities
      Excelsior photos Room
      Executive Superior Executive-Floor Double Room
      Bed type: Double bed or 2 Single beds
      Size: 280 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Excelsior photos Room Standard Room
        Standard Double Room
        Bed type: King-size bed or 2 Single beds or Twin beds
        Size: 280 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard Room - Breakfast included

        Room facilities
          Excelsior photos Room
          Superior Twin Room
          Bed type: 2 Single beds or Twin beds or King-size bed
          Size: 325 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          TWIN SUPERIOR HARBOUR VIEW

          Room facilities
            Excelsior photos Room
            Superior Executive Floor Twin Room
            Bed type: 2 Single beds or Double bed
            Size: 280 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Superior Triple Room
              Bed type: Sleeping arrangements for 3 persons
              Check Prices
              — Less information+ More information

              Triple Room Superior Side Harbour View

              Excelsior photos Room
              Executive Deluxe Double Room
              Bed type: King-size bed or Twin beds or Double bed
              Size: 370 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Excelsior photos Room Deluxe Harbour View Room
                Deluxe Double Room
                Bed type: King-size bed or 2 Single beds or Twin beds
                Size: 370 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information
                Room facilities
                  Excelsior photos Room
                  Deluxe Executive Floor Twin Room
                  Bed type: 2 Single beds or Double bed
                  Size: 370 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Deluxe Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Check Prices
                    — Less information+ More information

                    Triple Room Deluxe Full Harbour View

                    Excelsior photos Room
                    Deluxe Suite
                    Bed type: King-size bed or Twin beds or Double bed
                    Size: 800 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    SUITE DELUXE

                    Room facilities
                      Excelsior photos Room
                      Executive Double Room
                      Bed type: King-size bed or Twin beds or 2 Single beds
                      Size: 325 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Excelsior photos Room
                        Executive Suite
                        Bed type: King-size bed or Twin beds
                        Size: 595 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Panoramic Suite
                          Size: 1380 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities

                            How to reach hotel

                            hotel Excelsior Hong Kong location
                            Show big map »

                            Hotel Address:

                            281 Gloucester Road Causeway Bay Hong Kong, Hong Kong, China

                            Get directions
                            City Center
                            • Hong Kong
                              2.7 mi
                            Airports
                            Train Stations
                            • MTR Causeway Bay Station
                              700 ft
                            • MTR Wan Chai Station
                              4300 ft
                            Underground stations
                            • Causeway Bay
                              700 ft
                            Restaurants
                            • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                              100 ft
                            • Yee Tung Heen (cuisine: Chinese)
                              100 ft
                            Parks
                            • Victoria Park
                              1800 ft
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  11 am
                            • Number of floors:
                              34
                            • Number of rooms:
                              883

                            Hotel Awards

                            ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in China

                            Use Badge

                            Excelsior Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Places of interest

                            • Island Beverly Centre - 400 ft
                            • Fashion Walk - 400 ft
                            • Windsor House Hong Kong - 700 ft
                            • Hong Kong Central Library - 1700 ft

                            Train stations

                            • MTR Causeway Bay Station - 400 ft

                            Shopping areas

                            • Lee Gardens Two - 1000 ft
                            • Lee Gardens - 1400 ft
                            • Hong Kong Central Library - 1700 ft
                            • Racing Museum - 3000 ft

                            Stadiums

                            • Hang Lung Centre - 700 ft
                            • Queen Elizabeth Stadium - 3000 ft

                            Museums

                            • Victoria Park - 1000 ft

                            Parks

                            • Hong Kong Football Club - 2300 ft
                            • Happy Valley Sports Ground - 2700 ft
                            • Happy Valley Racecourse - 3300 ft

                            Business areas

                            • Sogo Hong Kong - 400 ft
                            • Hysan Place - 700 ft
                            • Lee Gardens Two - 1000 ft
                            • Lee Gardens - 1000 ft
                            • Times Square Hong Kong - 1400 ft

                            Underground stations

                            Marina

                            • Wan Chai Ferry Pier - 2700 ft

                            Local attractions

                            • Hopewell Centre - 5000 ft
                              Hopewell Centre, 183, Wanchai, Hong Kong
                            • Tsim Sha Tsui Promenade - 1.1 mi
                              Tsim Sha Tsui, Hong Kong
                            • Tsim Sha Tsui - 1.2 mi
                              Kowloon, Hong Kong
                            • Wan Chai Hung Shing Temple - 5200 ft
                              No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
                            • Hong Kong Space Museum - 1.2 mi
                              10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

                            Near the hotel

                            • Causeway Bay - 1300 ft
                              East to Wanchai, West to Pak Kok, Hong Kong
                            • Wan Chai - 2100 ft
                            • Lin Fa Kung Temple - 3000 ft
                              Lin Fa Kung Street West, Hong Kong
                            • Hong Kong Racing Museum - 3200 ft
                              Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
                            • Victoria Park - 1800 ft
                              Gaoshiwei Street, Wanzai District, Hong Kong
                            • Tin Hau Temple (Causeway Bay) - 2900 ft
                              No.10 Tin Hau Temple Road, Hong Kong
                            • North Point, Hong Kong - 3200 ft
                              Eastern District, Hong Kong Island, Hong Kong

                            Restaurants nearby

                            • ToTT's and Roof Terrace at The Excelsior, Hong Kong - 100 ft

                              Address: No.281 Gloucester Road
                              Phone: 852-28376786

                              70% likes this, based on 124 reviews
                              Cuisine: International

                            • Lord Stow's @ Expresso - 100 ft

                              Address: Excelsior Hotel, 281 Gloucester Road,Causeway Bay

                              70% likes this, based on 20 reviews

                            • Cammino - 100 ft

                              Address: The Excelsior, Hong Kong
                              Phone: 852-28376780

                              Cuisine: Italian
                              Price Range: USD 51 - USD 51

                            • Yee Tung Heen - 100 ft

                              Address: No. 281 Gloucester Road, Causeway Bay
                              Phone: 852-28376790

                              83% likes this, based on 40 reviews
                              Cuisine: Chinese

                            • Tonkichi Japanese Restaurant - 200 ft

                              Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
                              Phone: 852-25776617

                              76% likes this, based on 44 reviews
                              Price Range: USD 12 - USD 32

                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  11 am
                            • Number of floors:
                              34
                            • Number of rooms:
                              883

                            Hotel Awards

                            ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in China

                            Use Badge

                            Hotels nearby
                            Hong Kong Hostel
                            2 stars
                            0.1 km
                            Move Inn Hong Kong
                            2 stars
                            0.5 km
                            Jj Hotel Hong Kong
                            3 stars
                            0.9 km

                            Excelsior Reviews

                            Guest reviews are submitted by our customers after their stay at Excelsior

                            Average guest rating

                            8.0out of 10
                            Fabulous
                            Based on 135 reviews

                            Rating by category:

                            Location
                            9.3
                            Rooms
                            8.2
                            Service
                            8.2
                            Value
                            7.5
                            Dining
                            7.0

                            Guest reviews

                            • Group of friends
                              9.2

                              The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

                              I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

                            • Family with children
                              9.6

                              excellent hotel, location and facility

                              location

                            • Family with children
                              9.2

                              1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

                              1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

                            • Couple
                              7.8

                              The Totts restaurant was a wonderful dining experience

                              The bathrooms looked a bit tired, could do with a bit of an overhaul

                            • Single
                              7.4

                              Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

                              Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

                            • Older travelers
                              8.2

                              Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

                              Room was very compact, for more comfort would look to book larger if staying again next time.

                            • Family with children
                              7.8

                              The hotel is quiet. The service is good and I've got my room request without any problems.

                              Nothing.

                            • Older travelers
                              9.6

                              The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

                              Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

                            • Older travelers
                              10.0

                              Easy access to shopping and sightseeing trips

                              Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

                            • Single
                              8.8

                              the harbour view and the location to shopping and public transport

                              nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

                            • Family with children
                              5.8

                              The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

                              For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

                            • Single
                              9.6

                              Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

                            • Older travelers
                              7.8

                              The hotel is at the main shopping area.

                              The room is a bit old and small compare to the price you paid HK$1600/night.

                            • Older travelers
                              7.4

                              Harbour view room and great location

                              bathroom l

                            • Group of friends
                              7.0

                              The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

                              No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

                            How to reach hotel

                            hotel Excelsior Hong Kong location
                            Show big map »

                            Hotel Address:

                            281 Gloucester Road Causeway Bay Hong Kong, Hong Kong, China

                            Get directions
                            City Center
                            • Hong Kong
                              2.7 mi
                            Airports
                            Train Stations
                            • MTR Causeway Bay Station
                              700 ft
                            • MTR Wan Chai Station
                              4300 ft
                            Underground stations
                            • Causeway Bay
                              700 ft
                            Restaurants
                            • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                              100 ft
                            • Yee Tung Heen (cuisine: Chinese)
                              100 ft
                            Parks
                            • Victoria Park
                              1800 ft
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  11 am
                            • Number of floors:
                              34
                            • Number of rooms:
                              883

                            Hotel Awards

                            ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in China

                            Use Badge