Excelsior Hotel - Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Excelsior Hotel - Hong Kong

Wi-Fi
Parking

HKD 250 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Pedicure

Manicure

Facial

Body wraps

Body scrub

Waxing

Back massage

Reflex massage

Head massage

Full body massage

Steam room

Treatment room

Overview

Featuring live performances, a shopping arcade and a sauna, Excelsior Hotel lies in an entertainment area of Hong Kong close to Hong Kong Stadium, Hong Kong and Shanghai Bank and Soho. Renovated in 2005, the hotel features Chinese architecture.

The hotel is conveniently located close to MTR Causeway Bay subway station. The distance between Hong Kong city center and the property is 5 km.

Shops and department stores are situated next to the hotel.

This deluxe hotel is very near to MTR East Tsim Sha Tsui train station. Fast access to Fuoshan airport within 145 km is provided.

Rooms

The hotel comprises 883 comfortable guestrooms. Many guestrooms offer views of Causeway Bay and Victoria Harbour. The rooms come with en suite bathrooms featuring guest toiletries, terry bathrobes and a hairdryer.

Eat & Drink

At the restaurant international dishes are served. The modern bar serves a selection of afternoon tea, beers and coffee. ToTT's and Roof Terrace at The Excelsior and Tonkichi Japanese Restaurant offer an assortment of dishes within 50 meters of the property.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

Such business facilities as a conference room, printers and a business center are available on site.

Relax

Manicure, facials and waxing will ensure guests a relaxing stay. The property offers a fitness club and a gym to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors:   34.  Number of rooms:   883.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis
  • Sports trainer

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Kids club

Leisure facilities

  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    2.7 mi
Airports
  • Fuoshan (FUO)
    90.1 mi
Train Stations
  • MTR Causeway Bay Station
    700 ft
  • MTR Wan Chai Station
    4300 ft
Underground stations
  • Causeway Bay
    700 ft
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    100 ft
  • Tonkichi Japanese Restaurant
    200 ft
Parks
  • Victoria Park
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    34
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Twin Room
Harbor view
  • Room size:

    370 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Grand Luxe King Room
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Excelsior photos Room
Executive Superior Twin Room
Park view
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Room Description:

Deluxe|TWIN EXECUTIVE SUPERIOR

Excelsior photos Exterior Hotel information
Executive Superior King Room
Park view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Standard Twin Room
City view
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Standard|TWIN RUN OF HOUSE

Standard King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Standard Room, 1 King Bed

Excelsior photos Room
Superior Double Room
Harbor view
  • Room size:

    280 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Room Description:

Superior|Superior Twin Room - Side Harbour View

Superior Executive Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Excelsior photos Room
Superior King Room
Harbor view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Room Description:

Superior|Superior Room, 1 King Bed (Side Harbour View)

Executive Deluxe Twin Room
Harbor view
  • Room size:

    370 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Executive Deluxe King Room
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Excelsior photos Room
Deluxe Double Room
Harbor view
  • Room size:

    370 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Room Description:

Deluxe|DOUBLE DELUXE HARBOUR VIEW

Excelsior photos Exterior Hotel information
Deluxe King Room
Harbor view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Entire unit wheelchair accessible
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Room Description:

Deluxe|Deluxe Room, 1 King Bed, Harbor View

Deluxe King Suite
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Deluxe Suite
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
Room Description:

Suite|SUITE DELUXE

Executive Twin Room
Harbor view
  • Room size:

    325 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Deluxe|DOUBLE EXECUTIVE

Executive King Room
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive King Suite
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Executive Suite
Harbor view
  • Max occupancy:

    2 persons

  • Check Prices
Panoramic Suite
Harbor view
  • Room size:

    1380 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices

Excelsior Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Fashion Walk400 ft
  • Island Beverly Centre700 ft
  • Windsor House Hong Kong1000 ft
  • Hong Kong Central Library1700 ft

Train stations

  • MTR Causeway Bay Station400 ft

Shopping areas

  • Sogo Hong Kong400 ft
  • Hysan Place700 ft
  • Lee Gardens Two1000 ft
  • Lee Gardens Two1000 ft
  • Lee Gardens1400 ft
  • Times Square Hong Kong1400 ft
  • Lee Gardens1400 ft

Stadiums

  • Hong Kong Football Club2300 ft
  • Happy Valley Sports Ground2700 ft
  • Queen Elizabeth Stadium3000 ft
  • Happy Valley Racecourse3300 ft

Museums

  • Hong Kong Central Library1700 ft
  • Racing Museum3000 ft

Parks

  • Victoria Park1000 ft

Business areas

  • Hang Lung Centre700 ft

Underground stations

  • MTR Causeway Bay Station400 ft
  • Causeway Bay400 ft
  • Tin Hau2300 ft
  • MTR Tin Hau Station2300 ft

Marina

  • Wan Chai Ferry Pier2700 ft

Local attractions

  • Hopewell Centre5000 ft
    Hopewell Centre, 183, Wanchai, Hong Kong
  • Tsim Sha Tsui Promenade1.1 mi
    Tsim Sha Tsui, Hong Kong
  • Signal Hall Garden1.1 mi
    Minden Row, Tsim Sha Tsui, Hong Kong
  • Wan Chai Hung Shing Temple5100 ft
    No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
  • Hong Kong Space Museum1.2 mi
    10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

Near the hotel

  • Causeway Bay1300 ft
    East to Wanchai, West to Pak Kok, Hong Kong
  • Wan Chai2100 ft
  • Lin Fa Kung Temple3100 ft
    Lin Fa Kung Street West, Hong Kong
  • Hong Kong Racing Museum3200 ft
    Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
  • Victoria Park1800 ft
    Gaoshiwei Street, Wanzai District, Hong Kong
  • Tin Hau Temple 2900 ft
    No.10 Tin Hau Temple Road, Hong Kong
  • North Point, Hong Kong3200 ft
    Eastern District, Hong Kong Island, Hong Kong

Restaurants nearby

  • ToTT's and Roof Terrace at The Excelsior, Hong Kong100 ft

    Address: No.281 Gloucester Road
    Phone: 852-28376786

    70% likes this, based on 124 reviews
    Cuisine: International

  • Myung Ga Korean Restaurant100 ft

    Address: 280 Gloucester Rd, Causeway Bay
    Phone: 852-28825056

    57% likes this, based on 20 reviews
    Price Range: USD 25 - USD 100

  • Cammino100 ft

    Address: The Excelsior, Hong Kong
    Phone: 852-28376780

    Cuisine: Italian
    Price Range: USD 53 - USD 53

  • Tonkichi Japanese Restaurant200 ft

    Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
    Phone: 852-25776617

    73% likes this, based on 61 reviews
    Price Range: USD 12 - USD 32

  • Hooray Bar and Restaurant100 ft

    Address: P502 ,World Trade Centre, 280 Gloucester Road, Causeway Bay
    Phone: 852-28950885

    Cuisine: International

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    34
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Hotels nearby
Hong Kong Hostel
2 stars
0.1 km
Move Inn Hong Kong
2 stars
0.5 km
Jj Hotel Hong Kong
3 stars
0.9 km

Excelsior Reviews

Guest reviews are submitted by our customers after their stay at Excelsior

Average guest rating

8.0out of 10
Fabulous
Based on 135 reviews

Rating by category:

Location
9.3
Rooms
8.2
Service
8.2
Value
7.5
Dining
7.0

Guest reviews

  • Group of friends
    9.2

    The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

    I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

  • Family with children
    9.6

    excellent hotel, location and facility

    location

  • Family with children
    9.2

    1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

    1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

  • Couple
    7.8

    The Totts restaurant was a wonderful dining experience

    The bathrooms looked a bit tired, could do with a bit of an overhaul

  • Single
    7.4

    Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

    Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

  • Older travelers
    8.2

    Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

    Room was very compact, for more comfort would look to book larger if staying again next time.

  • Family with children
    7.8

    The hotel is quiet. The service is good and I've got my room request without any problems.

    Nothing.

  • Older travelers
    9.6

    The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

    Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

  • Older travelers
    10.0

    Easy access to shopping and sightseeing trips

    Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

  • Single
    8.8

    the harbour view and the location to shopping and public transport

    nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

  • Family with children
    5.8

    The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

    For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

  • Single
    9.6

    Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

  • Older travelers
    7.8

    The hotel is at the main shopping area.

    The room is a bit old and small compare to the price you paid HK$1600/night.

  • Older travelers
    7.4

    Harbour view room and great location

    bathroom l

  • Group of friends
    7.0

    The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

    No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    2.7 mi
Airports
  • Fuoshan (FUO)
    90.1 mi
Train Stations
  • MTR Causeway Bay Station
    700 ft
  • MTR Wan Chai Station
    4300 ft
Underground stations
  • Causeway Bay
    700 ft
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    100 ft
  • Tonkichi Japanese Restaurant
    200 ft
Parks
  • Victoria Park
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    34
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge